Tag Archives: Digital Operations

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Director level digital operations and security

Digital Operations & Security Director (Vancouver, Toronto)

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Director – Security & Digital Operations  (Toronto, Vancouver)


Our client is looking for a team member to join their start-up-like, fast-paced and collaborative environment. You’d get to define and support the execution of robust digital strategies which support priority business, team member, and customer outcomes, including a world-class experience.



You get to be part of an environment where you’re building and running tools, and managing the lifecycle. Focus on continuous integration and lead a team, who collaborate with internal and external delivery teams to drive an engaged culture, building safe, secure, reliable and accessible digital experiences. You’re responsible for making things easier for the team through your leadership on the following portfolio areas:

  • Security:
    • Your team drives our digital security practice and customer privacy through partnerships with Chief Security Office and Data & Trust teams
    • Elevating and protecting our brand reputation through implementing secure by design practices through education and championing a focus on security with our technology and outcome teams to practice safe digital customer experiences
  • Digital Operations:
    • Supporting incidents or outages for Digital properties to get our sites back up as quickly as possible
    • Advocate for reliability, delivering on system availability and defect targets
    • Driving pro-active operations support and resiliency with outcome teams and supporting an onshore/offshore team



  • Experience with progressive infrastructure and a deep understanding of the digital and IT environment
  • You must be as comfortable discussing security and operational concerns as you are in building a culture of digital accessibility
  • You’re keep on top of key industry trends that consistently drive change and innovation into your portfolio areas
  • Strong leadership, people management leading technical development teams
  • Solid experience with Platform As A Service (PaaS)
  • Ability to anticipate and assess risks, contingency plans and manage change in a complex environment
  • A flexible approach and the ability to accept and champion change
  • Broad base of knowledge across IT systems support and processes
  • Demonstrated ability to build strong relationships across various stakeholder teams
  • Knowledge of security tools, protocols, and technical vulnerability assessments to apply to manage vulnerabilities
  • managing technical development teams
  • Experience at Senior Manager/Director level in a large corporate setting
  • Opportunity to build and support a high performing and engaged team
  • Drive digital awareness and focus across the organization by creating an environment that fosters innovation and change
  • Work with a passionate team dedicated in transforming digital for our customers and internal teams with leading edge technology and processes
  • Empowered to re-define the team and role with this unique portfolio area in security, accessibility and operations


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Due to the amount of résumés we receive, time does not permit us to personally respond to every single submission for an individual position or opportunity. Only considered candidates will be contacted for follow up. Please keep in mind however that we do file all resumes that are submitted for future considerations.



March 2019
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